Payments

 

Is my credit card information safe at wineconnection.co.th?

The company will not store any credit card information on our servers. At Wine Conneciton, we use systems set in place by banks that have the security protocols set in place to handle safe credit card transactions.

 

My credit card details are not being accepted. What's wrong?

Please check with your bank or financial institution to rule out errors on their behalf. If problems continue to persist, please contact Customer Service who will notify the IT department of technical difficulties.

 

My computer froze while processing payment. How do I know that my payment went through successfully?

A confirmation email will be sent to all successful transactions which will include an order tracking number. If you have not received confirmation via email, please try placing your order again. Alternatively, please contact our Customer Service team to confirm the placement of your order.

 

How many payment methods does Wine Connection have?

  • Credit card or Debit card at checkout
  • Cash on delivery (pay when you receive the order)

 

Are your prices in Thai Baht (THB)?

All pricing is in Thai Baht.

 

Does your prices include taxes?

All prices are inclusive of taxes.

 

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